Invoices and payments

Disputing an incorrect invoice

How to dispute an invoice that is completely or partially incorrect.

Debt collection demands and record of non-payment

When do you receive a record of non-payment and how do you dispute a debt collection demand?

Provisions for invoices and dunning notices

Read about invoices and dunning charges.

Getting your money back if you paid by card

You can make a chargeback request if you paid by credit card.

Getting your money back if you made a credit purchase

If you have made a credit purchase, you might have the right to a refund or compensation from your credit provider.